Softomate

Aliases of Softomate (AKA):

[Kaspersky] AdWare.Win32.Softomate.y, AdWare.Win32.Softomate.p 
[F-Prot] W32/Adware.JUS 
[Other] Adware.Kuaiso, Adware.Softomate

How to Remove Softomate from Your Computer

To completely purge Softomate from your computer, you need to delete the files, folders, and Windows registry keys, and registry values associated with Softomate. These files, folders, and registry keys are respectively listed in the Files, Folders, Registry Keys, and Registry Values sections on this page.

For instructions on deleting the Softomate registry keys and registry values, see How to Remove Softomate from the Windows Registry.

For instructions on deleting the Softomate files and folders,
see How to Delete Softomate Files (.exe, .dll, etc.)

How to Delete Softomate Files (.exe, .dll, etc.)

The files and folders associated with Softomate are listed in the Files and Folders sections on this page.

To delete the Softomate files and folders:

1. Using your file explorer, browse to each file and folder listed in theFolders and Files sections.
   Note: The paths use certain conventions such as [%PROGRAM_FILES%]. These conventions are explained here.
2. Select the file or folder and press SHIFT+Delete on the keyboard.
3. Click Yes in the confirm deletion dialog box.

IMPORTANT: If a file is locked (in use by some application), its deletion will fail (the Windows will display a corresponding message).You can delete such locked files with the RemoveOnReboot utility. To delete a locked file, right-click on the file, select Send To->Remove on Next Reboot on the menu, and restart your computer. You can install the Remove On Rebootutility from here.

Files:

[%PROFILE_TEMP%]\b116.exe
[%PROGRAM_FILES%]\DosPop Toolbar\dospop.dll
[%PROGRAM_FILES%]\Win Stream plugin\tbu05354\win_stream_plugin.dll
[%PROGRAM_FILES%]\Win Stream plugin\win_stream_plugin.dll
[%SYSTEM%]\Search\tbu02653\wizard.dll
[%SYSTEM%]\Search\wizard.dll

Folders:

[%PROGRAM_FILES%]\kuaiso

How to Remove Softomate from the Windows Registry

The Windows registry stores important system information such as system preferences, user settings, and installed programs details as well as the information about the applications that are automatically run at start-up. Because of this, spyware, malware, and adware often store references to their own files in your Windows registry so that they can automatically launch every time you start up your computer.

To effectively remove Softomate from your Windows registry, you must delete all the registry keys and values associated with Softomate, which are listed in the Registry Keys and Registry Values sections on this page.

IMPORTANT: Because the registry is a core component of your Windows system, it is strongly recommended that you back up the registry before you begin deleting keys and values. For information about backing up the Windows registry, refer to the Registry Editor online help.

To remove the Softomate registry keys and values:

1. On the Windows Start menu, click Run.
2. In the Open box, type regedit and click OK.
   The Registry Editor window opens. This window consists of two panes. The left pane displays folders that represent the registry keys arranged in hierarchical order. The right one lists the registry values of the currently selected registry key.
3. To delete each registry key listed in the Registry Keys section, do the following:
   • Locate the key in the left pane of the Registry Editor window by sequentially expanding the folders according to the path indicated in the Registry Keys section. For example, if the path of a registry key is HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName1, sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA, and FolderB folders.
   • Select the key name indicated at the end of the path (KeyName1 in the example above).
   • Right-click the key name and select Delete on the menu.
   • Click Yes in the Confirm Key Delete dialog box.
4. To delete each registry value listed in the Registry Values section, do the following:
   • Display the value in the right pane of the Registry Editor window by sequentially expanding the folders in the left pane according to the path indicated in the Registry Values section and selecting the specified key name. For example, if the path of a registry value isHKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName2\,valueC=, sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA, and FolderB folders and select the KeyName2 key to display the valueC value in the right pane.
   • In the right pane, select the value name indicated after a comma at the end of the path (valueC in the example above).
   • Right-click the value name and select Delete on the menu.
   • Click Yes in the Confirm Value Delete dialog box.

Registry Keys:

HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook.1
HKEY_LOCAL_MACHINE\software\classes\interface\{4897bba6-48d9-468c-8efa-846275d7701b}
HKEY_LOCAL_MACHINE\software\classes\clsid\{ca3eb689-8f09-4026-aa10-b9534c691ce0}
HKEY_LOCAL_MACHINE\software\classes\urlsearchhook.toolbarurlsearchhook
HKEY_LOCAL_MACHINE\software\classes\urlsearchhook.toolbarurlsearchhook.1
HKEY_CLASSES_ROOT\interface\{9ebb289a-2d7b-465b-825f-1530b813e95a}
HKEY_CLASSES_ROOT\interface\{cd5c92ae-97b0-4bc3-ba65-ba0308d543bf}
HKEY_CLASSES_ROOT\toolbar3.xbtbpos00
HKEY_CLASSES_ROOT\toolbar3.xbtbpos00.1
HKEY_CLASSES_ROOT\toolband.xbtp05231
HKEY_CLASSES_ROOT\toolband.xbtp05231.1
HKEY_CLASSES_ROOT\typelib\{70bb6404-eb9e-4ab5-9bb2-bd9376304521}
HKEY_CLASSES_ROOT\xbtb05231.ietoolbar
HKEY_CLASSES_ROOT\xbtb05231.ietoolbar.1
HKEY_CLASSES_ROOT\xbtb05231.xbtb05231
HKEY_CLASSES_ROOT\xbtb05231.xbtb05231.1
HKEY_CURRENT_USER\software\xbtb05231
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\xbtb05231.xbtb05231too23423lbar
HKEY_CLASSES_ROOT\clsid\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}
HKEY_CLASSES_ROOT\clsid\{031f120a-bbaf-45d8-b306-375f2a6b9398}
HKEY_CLASSES_ROOT\clsid\{1ce4ee89-2d5c-4361-af3b-d902ab545381}
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{031f120a-bbaf-45d8-b306-375f2a6b9398}
HKEY_CLASSES_ROOT\clsid\{92f02779-6d88-4958-8ad3-83c12d86adc7}
HKEY_CURRENT_USER\software\xbtb04474
HKEY_CLASSES_ROOT\clsid\{ca3eb689-8f09-4026-aa10-b9534c691ce0}
HKEY_CLASSES_ROOT\interface\{4897bba6-48d9-468c-8efa-846275d7701b}
HKEY_CLASSES_ROOT\typelib\{4509d3cc-b642-4745-b030-645b79522c6d}
HKEY_CLASSES_ROOT\CLSID\{BFB5F154-9212-46F3-B547-AC6106030A54}
HKEY_CLASSES_ROOT\clsid\{b52d0b62-0895-47f7-aec7-4d609aa83d08}
HKEY_CLASSES_ROOT\tbsb01425.ietoolbar
HKEY_CLASSES_ROOT\tbsb01425.ietoolbar.1
HKEY_CLASSES_ROOT\toolband.xbtp03129
HKEY_CLASSES_ROOT\toolband.xbtp03129.1
HKEY_CLASSES_ROOT\typelib\{38d87ffe-f20d-47ec-b1e8-885b5677bcba}
HKEY_CLASSES_ROOT\typelib\{3966157b-0703-4c7c-9053-f148ade82c45}
HKEY_CLASSES_ROOT\xbtb03129.ietoolbar
HKEY_CLASSES_ROOT\xbtb03129.ietoolbar.1
HKEY_CLASSES_ROOT\xbtb03129.xbtb03129
HKEY_CLASSES_ROOT\xbtb03129.xbtb03129.1

Registry Values:

HKEY_CURRENT_USER\software\microsoft\internet explorer\extensions\cmdmapping, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=8194
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B31333733334339322D324232312D343532392D413342412D4144384441393832343345357D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B35363643384345302D414641362D346132312D394432352D3346333946344132353941357D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\extensions\cmdmapping, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=8193
HKEY_CURRENT_USER\software\microsoft\internet explorer\extensions\cmdmapping, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=8195
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B32394531373745392D424642432D346165622D393431342D4139393038323033344232417D00
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B37433045343441432D464438412D346336662D423338312D4145383443354444413930457D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B46463536333441392D453842322D346465612D424244362D4546394146393937423231367D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B32323738314346352D384335312D343238332D383132442D4244363545463938363433457D00
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, default visible=yes
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B35454536324535432D413146412D343966652D384637362D4433373237343931353945437D00
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B34464241303939322D303145352D346331332D423838352D3746323333303139304144437D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B42374243374231462D343930312D343638322D414244312D3535464445384141324444327D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B42424435323745332D314239342D346636302D413638412D4343423341343732463431307D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B33383046323533352D354545392D346465392D413531462D3741364533424138463541447D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B39433646303139332D343345372D343539392D414443312D3845433735354243433932457D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B43343041323634362D413741392D343461312D384631342D4434444232424639353942307D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B30433741313031312D353631332D343664392D383138422D3837394230433346423931397D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA89
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B45384434334133422D383131332D343939312D413832382D3338383836303033324334327D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B44383930413330422D333544352D343338312D423141372D4137423933373037363033397D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B38454339313545332D374234442D343265302D423745372D3033464545444133384439397D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {cc8c8f4f-f2e8-404b-a43d-5cc57876a008}=4F8F8CCCE8F24B40A43D5CC57876A0087B39343536423841302D364331432D343038342D393045312D3730314636363143433943327D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\shellbrowser, {cc8c8f4f-f2e8-404b-a43d-5cc57876a008}=4F8F8CCCE8F24B40A43D5CC57876A0087B44324145333242352D433436452D346434322D393836442D4435424639424135373841377D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {cc8c8f4f-f2e8-404b-a43d-5cc57876a008}=4F8F8CCCE8F24B40A43D5CC57876A0087B44324145333242352D433436452D346434322D393836442D4435424639424135373841377D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B44334442443633462D323535382D343763382D413843452D3041444430374146414645387D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B35363033353638372D384343312D346662302D413435442D4431444145384334424635327D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B34343737353432422D384337392D343062622D393737352D3238354637454232314634457D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B44463541423343302D443731442D346137302D393741312D3739324336303837393433457D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=B7AD536DD56A594ABFE47B57D2F4AA897B31334443303839372D384146442D343733352D423141342D3942443334304338314646437D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B38354444304245322D384336392D343361392D424446452D3336443832364142414632427D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=[%HEX_ARRAY%]
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=00
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, {BFB5F154-9212-46F3-B547-AC6106030A54}=00
HKEY_CURRENT_USER\software\microsoft\internet explorer\extensions\cmdmapping, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\shellbrowser, {cc8c8f4f-f2e8-404b-a43d-5cc57876a008}=
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B42384131443441452D334538372D343934352D383645312D3033364337414636363644437D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=89EEE41C5C2D6143AF3BD902AB5453817B45353431463638422D444532412D346264642D413042312D3934303743333041323739317D00
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=
HKEY_CURRENT_USER\software\microsoft\internet explorer\toolbar\webbrowser, {cc8c8f4f-f2e8-404b-a43d-5cc57876a008}=
HKEY_CURRENT_USER\software\softomate\batoolbar, corruptedmsg=one of the xml files is corrupted or invalid. press ok to uninstall.=
HKEY_CURRENT_USER\software\softomate\batoolbar, toolbar_id={f5918c98-9b66-4646-aa6b-fdd749104311}=
HKEY_CURRENT_USER\software\softomate\batoolbar, version=googletb:1.0;=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, buttontext=kuaiso toolsbar=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, clsid={1fba04ee-3024-11d2-8f1f-0000f87abd16}.=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, clsidextension={6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, default visible=yes=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, hoticon=[%PROGRAM_FILES%]\kuaiso\favicon.ico=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, icon=[%PROGRAM_FILES%]\kuaiso\favicon.ico=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, menustatusbar=kuaiso toolsbar=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}, menutext=kuaiso toolsbar=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {1ce4ee89-2d5c-4361-af3b-d902ab545381}=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {6d53adb7-6ad5-4a59-bfe4-7b57d2f4aa89}=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {92f02779-6d88-4958-8ad3-83c12d86adc7}=
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar, {df9c07b2-c8c1-4fea-b0fe-5e0709162b26}=
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\toolbarbesttoolbarstoolbar.toolbarbesttoolbarstoolbarobjectietoolbar, displayname=ie toolbar=
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\xbtb03129.xbtb03129too23423lbar, displayname=kuaiso toolsbar=
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\xbtb03129.xbtb03129too23423lbar, uninstallstring=regsvr32 /u /s=

Softomate Categorized as:

Adware

Software that is designed to launch advertisements, frequently pop-up ads, on a user’s computer and/or to redirect search results to promotional Web sites. Adware programs are often built into freeware or shareware programs, where the adware creates an indirect ‘charge’ for using the free program. Sometimes a trojan can silently download an adware program from a Web site and install it onto a user’s machine.

Hacker tools, or Browser Hijackers, can also download an adware program by exploiting a web browser’s vulnerability. Browser Hijackers may tamper with the browser settings, redirect incorrect or incomplete URLs to unwanted Web sites, or change the default home page. They can also re-direct a user’s searches to “pay-to-view” (often pornographic) Web sites.

Typically, many adware programs do not leave any marks of their presence in the system: they are not listed on Start | Programs; they add no icons to the system tray; and they don’t show up on the task list. In addition, adware programs seldom provide an uninstallation procedure, and attempts at manually removing them frequently result in failure of the original carrier program.

Toolbar

A third-party toolbar that provides additional functionality or enhancements for a user’s browser.
Some toolbars are useful; others may camouflage installation of a trojan or spyware to a user’s computer or act as adware bombarding a user with pop-up advertisements.

How Did My PC Get Infected with Softomate?

The following are the most likely reasons why your computer got infected with Softomate:

• Your operating system and Web browser's security settings are too lax.
• You are not following safe Internet surfing and PC practices.

Downloading and Installing Freeware or Shareware

Small-charge or free software applications may come bundled with spyware, adware, or programs like Softomate. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.

Using Peer-to-Peer Software

The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like Softomate.

Visiting Questionable Web Sites

When you visit sites with dubious or objectionable content, trojans-including Softomate-, spyware, and adware, may well be automatically downloaded and installed onto your computer.

Detecting Softomate

The following symptoms signal that your computer is very likely to be infected with Softomate.

PC is working very slowly
Softomate can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with Softomate.

New desktop shortcuts have appeared or the home page has changed
Softomate can tamper with your Internet settings or redirect your default home page to unwanted web sites. Softomate may even add new shortcuts to your PC desktop.

Annoying popups keep appearing on your PC
Softomate may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.

E-mails that you didn't write are being sent from your mailbox
Softomate may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam, and other types of unsolicited e-mail to other people.